Incident history

An overly aggressive loop-protection rule repeatedly paused webhook processing for affected workspaces, delaying some deliveries by several hours. A subsequent recovery change incorrectly rejected some valid events, while backlog processing increased database load and slowed API requests. We rolled back the new enforcement, reduced replay pressure and deployed corrections. API response times recovered, but webhook delays remain for affected workspaces. We are validating a permanent fix and reviewing affected events for safe recovery.

Webhook delivery delays and temporary API slowdown